- Can you send me the photographs of the purchased products?
- How can I see the pending items?
- How to see my order history?
- I have not received my order confirmation. Where can I check it?
- I need the technical information of the article. Where can I find it?
- I want to add items to my recently made order. How can I do it?
RETURNS AND INCIDENTS
- I have received a broken product. What should I do?
- I have received fewer units than the ones specified in the delivery note. What can I do?
- I have received items that I had not ordered. How do I return them?
- I have received less parcels than those notified in the order and delivery.
- How long to inform about the incidents?
- An article has arrived and it is not what I expected. Can I return it?
- How to modify my password?
- How can I add a new delivery address?
- How can I appear in the store locator?
- Can I show the catalog to my clients with my sale price?
- What is my customer code?
- How can I unsubscribe from communications and newsletters?
PAYMENTS & MATURITIES
- Where can I see my payment due dates?
- I would like you checked the possibility of payment with credit card. What do you need?
- I want to pay for an order/delivery note. How do I do it?
- Can I pay my order directly on the web?
- What is the account number to make a payment through transfer?
- Card payment has failed and I have lost the items. What can I do?
BUYING AND BEING A CUSTOMER
- How can I register?
- I have registered, but I have not received any Welcome email. What can I do?
- I want to make my first order. How should I do it?
- Is it necessary a minimum order?
- I cannot find a product I saw at the fair on the website. How to find it?
- Where can I see the stock of an item?